The objective of this qualification is to confirm occupational competence and provide learners with the knowledge, skills and understanding of spectator safety. Learners will cover topics such as:
- Preparing stewards and venues for spectator events
- Managing and maintaining stewarding in designated areas
- Managing information for action and decision-making
- Developing and sustaining productive working relationships with stakeholders
- Monitoring and solving customer service problems
Physical Intervention
The learners undertaking the unit as an additional unit would normally be directly employed in-house staff working at certificated sports grounds, that are currently exempted from licensing under the Private Security Industry Act 2001. All other persons undertaking licensable activity are required to hold a relevant license issued by the Security Industry Authority (SIA).
Delivery of this optional unit must fully comply with the prescribed standards and criteria published by the SIA. Where employees are undertaking physical intervention, it is important they are Highfield Level 3 Certificate in Spectator Safety Supervision (RQF) 4 correctly trained. The use of the SIA PI unit ensures the staff have been trained to a system that could be defended in the event of a civil claim or possible prosecution.







