The Prevention and Management of Violence and Aggression (PMVA) Training is designed to equip staff with the skills and knowledge to safely prevent, de-escalate, and manage aggressive or violent behaviour in the workplace. This course aligns with industry best practices, legal frameworks, promoting a person-centred, least-restrictive approach to managing challenging situations.
Who Should Attend?
This course is essential for professionals working in environments where there is a risk of violence or aggression, including:
- Education (Schools and colleges)
- Healthcare (mental health, learning disability services, A&E, paramedics)
- Security (hospital security, public sector roles)
- Social care (residential care, supported living, community services)
Course Objectives:
By the end of the course, participants will:
- Understand the causes and triggers of aggression and violence.
- Learn proactive and preventative strategies to minimize risk.
- Develop de-escalation techniques to manage challenging behaviour safely.
- Understand legal and ethical considerations, including duty of care and human rights.
- Learn safe and effective physical intervention techniques, where necessary.
- Recognise the risks of restraint and the importance of post-incident reflection and support.
Course Content:
1. Understanding Violence and Aggression
- Psychological and environmental triggers
- Recognising early warning signs
2. Legal, Ethical, and Human Rights Considerations
- Mental Capacity Act, Human Rights Act, and Health & Safety laws
- The importance of using the least restrictive practices
3. De-escalation and Communication Strategies
- Effective verbal and non-verbal communication
- Conflict resolution
